Feature announced: 19 October 2026
NHAI has added a Toll Plaza Feedback feature to the Rajmargyatra mobile app. Annual-pass users may receive a prompt after crossing a toll plaza, and other users can open the feature from the app menu to rate their experience and add remarks.
The feedback channel is intended to help NHAI monitor service issues. It does not replace emergency assistance or formal grievance channels for matters requiring urgent action. The app is available through official app stores; verify the publisher before installing.
Official source: NHAI announcement via PIB.
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